Refund policy

All sales are final. We are not responsible for parcels once they are shipped from our facilities. We do not cover the customs fees for international orders, please make sure to check your own country's policies and fees before purchase. If you are ordering internationally, we recommend inputting your phone number to prevent possible delays.

Please make sure you have input the correct address, as we will not offer refunds or replacements for delivered items. If you need to make an address change please email contact@harlothands.com.

Thank you so much for shopping small and adhering to our policies, we appreciate you. If you are unhappy with your product please reach out to us via email or the contact page so we can fix it for you, we appreciate every single one of our customers and want to make sure they are satisfied. 

If there are any problems with your pieces, or if they break due to production misstep, we will repair them for free. Just reach out to contact@harlothands.com and we will get it fixed for you:) If accidents happen due to customer error, we will repair them minus the cost of shipping. 

 Disclaimer:

 

Please note many of our products contain sharp edges and must be worn with care and caution. We are not responsible for potential accidents or misuse.